Personal account of clients
The interface was designed, the design was developed and the front-end of the client's personal account was fully developed. The main advantage of the new office - the emphasis on key user flow - has significantly improved performance.
Features
An interactive prototype made it possible to identify potential conversion growth points before the development began, which made it possible to improve metrics without increasing the budget; the implementation of a personal account in React has accelerated the work of the account 3+ times.
Results
The implementation of the procedure for filing claims for settlement of losses online, in a convenient form, made it possible to reduce the number of incorrectly filled out questionnaires by 100%, as well as free up more than 200 man-hours of consultants daily.