Virtual concierge service for hotel and hotel guests
Designed to improve the efficiency of communication between guests and hotel managers and increase the size of the average check.
Were developed:
— A client's mobile application that allows you to get information about the hotel and order any services: from a taxi and food to the room to an extra towel or toothbrush;
— A hotelier's workstation - a web application available from anywhere in the world for registering guests, accepting applications and conducting analytical reports.
Benefits for hoteliers
Increasing customer loyalty, increasing rating and RevPAR, working with negativity on the spot, new sources of income, etc.